Ordering From Us

Browse the webstore and load up your cart with your desires. Be sure to be aware of our product descriptions as our merchandise may be second hand or new. We leave detailed descriptions for each product so our customers may buy with confidence! Shipping is always free!

We accept Visa, Master Card, and Discover. Using SSL technology you can pay with confidence online. Still don’t want to use your credit card online? Simply complete your order and someone will phone you for your info to take your credit card over the phone.

At this time we do not accept checks or money orders.

Orders shipping to an address in the state of Virginia will be charged 5% sales tax.

Shipping

Shipping is FREE!

All items are shipped the best way possible and should arrive in 4-10 days from time of order. You will receive an email confirming shipment. We are located in Virginia so any shipping to the east coast or near should arrive quickly. If any other form of shipping or special needs need to be addressed please conatct us by phone to place your order. Once we have received your order your items are pulled and packaged where upon completion your credit card will be charged. Then you will receive a confirmation email letting you know your order has been shipped. If for any reason a product is out of stock we will call you before any charges go to your credit card to verify order.

We do not ship anywhere other than the US currently. If you have interest in our products and live outside the US please call us or email with your inquiry to receive a shipping quote.

Any questions please call our store at (757) 803-9856 or email at islandbutterfly@verizon.net.

Return Policy

Always granted within 14 days of purchase- you are responsible for return shipping costs (generally minimal with jewelry).

Items must be received in the same condition and method as originally sent. Please contact us at (757)803-9856 before a return is mailed.

I think you will find true delight in ALL of our products so there will be no need for this policy anyway! Please shop with confidence with outstanding pictures and descriptions which represent our products clearly and accurately. Refer to our condition descriptions and please email us with any and all possible questions and concerns.

(Please contact islandbutterfly@verizon.net for assistance)

Customer Service

Email: islandbutterfly@verizon.net

Phone: (757) 803-9856

To avoid long distance fees email your phone number someone will contact you asap within 24 hours but hopefully sooner!

Thanks so much...we aim to please!